Aurora Game Terms and Conditions for Philippine Players
These Terms and Conditions govern your use of the aurora game platform. By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to all the rules set out below. Please read this page carefully before you start playing.
Full Terms and Conditions
These terms apply to all registered players on aurora game. If you do not agree with any part of these terms, please do not use the platform.
1. Eligibility and Account Registration
Aurora game is strictly available to players who are 21 years of age or older and are physically located in the Philippines at the time of play. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. You are permitted to hold only one account on the platform — duplicate accounts are not allowed and may result in suspension or permanent closure of all associated accounts. Aurora game reserves the right to request identity verification documents at any time to confirm your eligibility, and failure to provide these documents may result in account restrictions. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
2. Deposits, Withdrawals, and Payments
All financial transactions on aurora game are conducted in Philippine pesos (PHP) through supported local payment channels. Deposits are credited to your account once the transaction has been confirmed by the relevant payment provider, and aurora game is not responsible for delays caused by third-party payment processors. Withdrawal requests are subject to identity verification and must be made to a payment method registered in your own name — transfers to third-party accounts are not permitted. Aurora game reserves the right to apply processing times and minimum or maximum transaction limits, which will be communicated to you through the platform. Any attempt to use fraudulent, stolen, or unauthorised payment methods will result in immediate account suspension and may be reported to the relevant authorities.
3. Betting, Gaming Rules, and Fair Play
All bets and wagers placed on aurora game are final once confirmed, and no cancellations or amendments will be accepted after a bethas been submitted and accepted by the system. Aurora game uses certified random number generation and verified odds systems to ensure that all game outcomes are fair and independent of previous results. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated betting tools, or engage in collusion with other players is strictly prohibited and will result in immediate account closure and forfeiture of any remaining balance. Aurora game reserves the right to void bets that were placed as a result of a technical error, incorrect odds display, or system malfunction, and affected players will be notified promptly. Players are responsible for understanding the rules of each game or betting market before placing a wager, and the platform provides game guides and a FAQ section to help with this.
4. Bonuses and Promotions
Any bonuses, free bets, or promotional offers made available on aurora game are subject to specific terms that will be communicated at the time the offer is presented. Bonuses are intended for personal recreational use only and may not be transferred, sold, or exchanged for cash unless the applicable wagering requirements have been fully met. Aurora game reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, particularly where there is evidence of abuse or misuse of the promotion. Players who attempt to exploit bonus structures through irregular betting patterns, multiple account registrations, or coordinated play with other accounts may have their bonuses voided and their accounts reviewed. All bonus-related disputes must be raised with the support team within seven days of the relevant transaction.
5. Privacy and Data Protection
Aurora game collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal information for the purposes of account management, identity verification, fraud prevention, and regulatory compliance. Your data will not be sold to third parties for marketing purposes, and aurora game applies appropriate technical and organisational measures to protect your information from unauthorised access or disclosure. You have the right to request access to the personal data we hold about you, and any such requests should be directed to our support team. For full details on how your data is handled, please review the Privacy Policy page.
6. Responsible Gaming
Aurora game is committed to promoting responsible gaming and providing tools that help Filipino players stay in control of their activity on the platform. Players are encouraged to set personal deposit limits, session time reminders, and self-exclusion periods if they feel their gaming habits require closer management. If you believe you may have a problem with gambling, we strongly encourage you to visit our Responsible Gaming page for guidance and access to support resources available in the Philippines. Aurora game will never encourage players to chase losses, and our support team is trained to assist anyone who reaches out with concerns about their gaming behaviour. The platform reserves the right to enforce responsible gaming measures, including account restrictions, if there are signs that a player may be experiencing harm.
7. Account Suspension and Termination
Aurora game reserves the right to suspend, restrict, or permanently close any account where there is evidence of a breach of these Terms and Conditions, fraudulent activity, identity misrepresentation, or behaviour that poses a risk to the integrity of the platform or other players. In cases of suspected fraud or criminal activity, aurora game may withhold funds pending investigation and cooperate fully with relevant Philippine regulatory and law enforcement authorities. Players who wish to close their own account voluntarily may do so by contacting the support team, and any remaining balance of verified funds will be returned through the player's registered payment method after all outstanding checks have been completed. Aurora game will not be liable for any losses incurred as a result of account suspension where the suspension was triggered by a breach of these terms. Reinstatement of a suspended account is at the sole discretion of aurora game.
8. Platform Availability and Technical Issues
Aurora game aims to provide a stable and reliable platform for all Filipino players, but we cannot guarantee uninterrupted access at all times due to scheduled maintenance, technical upgrades, or circumstances beyond our control. In the event of a technical failure that affects the outcome of a game or bet, aurora game will investigate the incident and apply a fair resolution, which may include voiding the affected wager and returning the stake to the player's account. Players are advised to ensure they have a stable internet connection before placing bets, particularly for live casino games and in-play sports betting where real-time connectivity is essential. Aurora game is not responsible for losses resulting from a player's own internet or device issues. For the best experience, we recommend using the aurora game mobile app, available from the App page.
9. Changes to These Terms
Aurora game reserves the right to update or amend these Terms and Conditions at any time, and any changes will take effect from the date they are published on this page. Players will be notified of significant changes through the platform or by email where applicable, and continued use of the platform after changes have been published constitutes acceptance of the updated terms. It is your responsibility to review this page periodically to stay informed of any updates. If you do not agree with a change to the terms, you should stop using the platform and contact the support team to arrange account closure. The most recent version of these Terms and Conditions will always be available at this URL.
10. Governing Law and Disputes
These Terms and Conditions are governed by the applicable laws and regulations of the Philippines. Any dispute arising from your use of aurora game that cannot be resolved through direct communication with our support team will be subject to the jurisdiction of the relevant Philippine regulatory authority. Aurora game is committed to resolving player complaints fairly and promptly — if you have a concern, please contact our support team in the first instance and allow a reasonable period for investigation before escalating the matter. Players are encouraged to review the FAQ page for answers to common questions before raising a formal complaint. Aurora game's decisions on disputes, made in good faith and in accordance with these terms, are final.
These Terms and Conditions were last updated in January 2025 and apply to all players registered on aurora game in the Philippines. For questions, contact our support team at [email protected].
Ready to Play by the Rules?
Now that you have reviewed the aurora game Terms and Conditions, you are ready to get started. Register a free account today and enjoy sports betting, live casino, and slot games — all in Philippine pesos, all on your mobile. If you have any questions, our FAQ page has quick answers ready for you.