Aurora Game Privacy Policy for Philippine Players
This Privacy Policy explains how aurora game collects, uses, stores, and protects your personal information when you use our platform in the Philippines. Please read this page carefully so you know exactly how your data is handled.
What We Collect and Why
Aurora game only collects the information needed to run your account safely and in line with Philippine regulations.
1. Information We Collect
When you register an account on aurora game, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial informationsuch as your preferred payment method and transaction history, which is necessary for processing deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. We may also collect information about your gaming activity, including bet history and session duration, for the purposes of responsible gaming monitoring and regulatory compliance. All information collected is limited to what is strictly necessary for the operation of your account and the delivery of our services to players in the Philippines.
2. How We Use Your Information
Aurora game uses your personal data primarily to create and manage your account, verify your identity in accordance with Philippine anti-money laundering requirements, and process your financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent. Your gaming activity data is used internally to monitor for signs of problem gambling and to ensure compliance with our Responsible Gaming commitments. Technical data such as IP addresses and device logs are used to detect and prevent fraud, unauthorised account access, and any activity that may compromise the integrity of the platform. We do not use your personal data to make automated decisions that would significantly affect your rights without human review.
3. Sharing Your Information
Aurora game does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or financial intelligence units in accordance with applicable laws. If aurora game undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We will never share your personal data with any party in a way that is inconsistent with this Privacy Policy.
4. Data Storage and Security
Your personal data is stored on secure servers with access restricted to authorised personnel only, and all sensitive information is protected using industry-standard encryption both in transit and at rest. Aurora game applies technical and organisational security measures including firewalls, intrusion detection systems, and regular security audits to protect your data from unauthorised access, loss, or disclosure. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. If you close your account, we will securely delete or anonymise your personal data once the legally required retention period has passed. In the event of a data breach that affects your personal information, aurora game will notify you and the relevant Philippine authorities as required by applicable data protection regulations.
5. Your Rights as a Player
As a registered player in the Philippines, you have the right to request access to the personal data we hold about you, and we will provide a copy of that information within a reasonable timeframe upon receiving a verified request. You also have the right to request correction of any inaccurate or incomplete personal data, and we will update our records promptly once the correction has been verified. If you wish to request deletion of your personal data, you may do so by contacting our support team, subject to any legal retention obligations that may apply to your account records. You have the right to withdraw consent for any data processing activities that are based solely on your consent, without affecting the lawfulness of processing carried out before the withdrawal. For any data-related requests or concerns, please contact us at [email protected] and our team will respond within a reasonable period.
6. Cookies and Tracking
Aurora game uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with the platform so we can continue to improve the experience. Essential cookies are required for the platform to function correctly and cannot be disabled, while optional analytics cookies help us understand usage patterns and optimise performance. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use aurora game after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
7. Changes to This Policy
Aurora game reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or regulatory obligations in the Philippines. When we make significant changes, we will notify registered players through the platform or by email, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions about this policy or how your data is handled, please contact our support team at [email protected].
This Privacy Policy was last updated in January 2025 and applies to all players registered on aurora game in the Philippines. For data-related enquiries, contact us at [email protected].
Your Privacy Is Safe With Us
Aurora game is committed to keeping your personal information secure at every step. If you have questions about your data or want to review our full platform rules, visit our FAQ page or check the Terms and Conditions. Ready to get started? Create your free account today.